SHIPPING POLICY

All orders will be available for shipping from 1st July 2019.

We currently ship Australia Wide via Parcel Post and therefore shipping times are subject to Australia Post standard delivery times.

All orders are shipped within 48 hours of receipt of clear funds, Monday to Friday 8am-5pm.

Please refer to individual products for shipping cost.

We offer collection of your products from our Northside Brisbane office in Brendale.  Collection times vary and therefore must be prearranged.

RETURN POLICY

If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. 

We do not offer refunds for change of mind.

PAYMENT METHOD

Accepted Methods of Payment

 

Credit Card (Visa & Mastercard)

Your credit card will be charged when you place your order.

If we are not able to complete your order for any reason your credit card will be refunded. 

Credit Card Payments incur a 2.5% surcharge additional to the payment amount.

 

PayPal

 

Direct Bank Transfer

Daniela Di Pietro

Westpac Banking Corporation

BSB #734064

ACC #612156

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